This case study describes how Eppendorf worked with a market leader in laboratory automation who needed an original equipment manufacturer who was able to produce a broad portfolio of automation tips for a modular laboratory automation solution.
The customer needed pipette tips to meet extremely high requirements for precision and accuracy, offer reliable protection against aerosol contamination and high purity levels, and be suitable for use with different pipetting volumes. They also needed to be able to customize these tips to meet the needs of the global research and regulated in vitro diagnostic market.
But their biggest challenge was that fluctuating product demand, caused by the COVID-19 pandemic, meant they were unable to predict the volume of these critical components they would need.
This case study outlines the steps that Eppendorf OEM took to co-create a flexible production solution that was mutually beneficial to both parties.
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