Your step-by-step guide to managing irregular operations (IROPS) as business as usual.
It's been challenging for travel. Delays and cancellations, ongoing restrictions, staff shortages and bad weather - IROPS are becoming too regular.
Despite the chaos, there are actions that travel brands can take to help deal with unprecedented levels of IROPS disruption and stay in control.
In this guide, read how the world's best-known airlines are using technology to manage IROPS and inform customers when things don't go as planned.
We explore five key next steps for proactively keeping in contact with your passengers during disruption to give them a positive experience they want to tell others about.
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