Deploying CRM in the New Era of Connected Customers.
Customer service expectations are on the rise and companies today must shift their focus to implementing solutions that innovate and support the customer experience. However, when deploying a next-generation CRM system, there are a number of other key steps that, if not met, can easily derail a project. This eBook details the 7 steps for a successful CRM implementation to connect customers with your company.
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