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The demands of the pandemic forged new requirements for executives.

Successful leaders need to be nimble, in-tune with workforce demands, creative, empathetic, resourceful, visionary, adaptive and willing to make difficult decisions. 
Though those might look like the skills of any leader from any era, pandemic-era executives are bound by recognizing the human element of the workforce and understanding how decisions at the top affect workers throughout a company's ranks. 
For technology leaders, this means understanding what role technology systems play in an employee's life. Companies need flexibility and adaptive technology as they plan for hybrid returns to work. But it requires thinking beyond tech and creating a long-lasting strategy that will sustain companies for years to come.
Whether a long-standing executive or a newly-minted manager, a crisis can have 
a profound impact on how a person leads and who they will become. The key to success is creating a vision and strategy that is effective long term and will resonate long after a crisis subsides. 

These are the topics that will be discussed in this report: 

• 5 analyst predictions for how the CIO role will change in 2022
• Do tech investments really yield cost savings?
• How CIOs can shape customer experience
• Preparedness, checklists, leadership buy-in: How to build a rapid IT response
• CIOs vs. the supply chain: Laptop shortages threaten enterprise efficiency
• How to sidestep overspend as hybrid work tests IT
• IT staffers are emotionally drained. Here's how leaders can support them
• The pandemic tested  emerging tech. Now, CIOs must crystallize strategy
• To counter tech debt, center the customer in IT modernization

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