Hot cocoa and pumpkin-spiced drinks. Twinkle lights and festive sweaters. Gingerbread and cookie decorating. The holidays are just around the corner, and for managers who work in retail and hospitality, the holiday season often represents the most important months for sales.
The holiday season is often the busiest and most stressful time of the year for customer-facing businesses and their workers.
By preparing now, you can make sure things run smoothly — and keep both your staff and your customers happy.
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